Privacy Policy / Cookies Policy

Privacy Policy

Last Update: 9/09/2021 – this is an automatic translation for your convenience, original source

This confidentiality policy is drafted in accordance with Law n ° 78-17 of January 6, 1978 (known as the “Data Protection Act” or “LIL”) and the General Data Protection Regulation (“GDPR”) n ° 2016 / 679.

Personal data – Website management

The activities relating to the website www.seopress.org involve the processing of personal data.

What is the policy on the use of personal data?

This policy informs you of the characteristics of this processing and of your rights over the personal data concerning you.

Who is responsible for this policy?

The data controller is the company SEOPRESS, represented by its legal representative Benjamin DENIS.

The contact details of the data controller are as follows: 26, allée de Cantau 64600 Anglet.

The contact email address is: [email protected]

Who is this policy for?

This policy is addressed to users of the site.

It relates to :

  • people who subscribe to the newsletter (news letter)
  • customers of our online store
  • the people to whom we have entrusted technical services (hosting provider, site security)
  • people who write or are quoted in content on the site
  • people who sign up for our affiliate program
  • the people who contact us through the site contact form
  • people who post comments on our site (blog section)
  • customers who use online chat (pre-sales)
  • the people we refer to on the site as partners

Purposes (what is the data collected for)

The purpose of the processing is to manage the website.

This treatment allows:

  • management of newsletter subscriptions (news letter)
  • management of customer subscription orders on the online store
  • the technical management of the site (hosting, site security)
  • the management of the editorial content of the site
  • the management of our affiliate program
  • the management of information requests through the contact form
  • management of comments published on the site
  • online chat management
  • the referencing of partner people on the site

Legal basis for processing: which gives us the right to process data

The legal bases for processing are as follows:

  • for the management of subscriptions to the newsletter (news letter), the legal basis is the consent of the subscriber
  • for the management of orders on the online store, the legal basis is the order placed by these customers (the contract)
  • for the technical management of the site (hosting, site security), the legal basis is the legitimate interest
  • for the management of the editorial content of the site, the legal basis is the consent of the persons whose information is published
  • for the management of our affiliation program, the legal basis is the consent of the affiliated persons
  • for the management of requests for information through the contact form, the legal basis is the legitimate interest (allowing online communication) or the execution of pre-contractual measures (making quotes at the request of individuals)
  • for the management of comments published on the site, the legal basis is the consent of the persons concerned
  • for the management of online chat, the legal basis is the legitimate interest
  • for the referencing of partner persons on the site, the legal basis is the consent of these persons

Data retention period

The data being processed are kept for a period not exceeding that necessary for the purposes for which they are recorded (principle of minimization of processing).

The maximum retention periods are as follows:

  • for the management of newsletter subscriptions (news letter): the e-mail address is kept as long as the person concerned does not unsubscribe
  • for the management of orders on the online store: 5 years from the end of the contract
  • for the technical management of the site (hosting, site security): 12 months for IP addresses and connection logs
  • for the management of the editorial content of the site: 5 years from their publication
  • for the management of our affiliation program: 5 years from the end of the affiliation
  • for the management of information requests using the contact form: 1 year from the request
  • for the management of comments published on the site: 5 years from publication
  • for online chat management: 1 year from the request
  • for the referencing of partner persons on the site: 5 years from publication

Data processed

The data controller processes the following categories of data:

  • Identification data
  • Connection data (IP addresses, logs, terminal identifiers, connection identifiers, timestamp information, etc.)

Mandatory or optional nature of data collection

The data collected is mandatory to achieve the processing purposes.

For online orders, the data collected is required for the conclusion and execution of the order (contract).

Data sources

The data is transmitted directly by the data subject.

Data recipients

Except when necessary for the performance of our services, we do not share your data with third parties.

However, you are informed that we use external service providers for certain activities.

For the hosting of site data, we use a third-party hosting provider (o2switch).

For the ticketing system (email support), we use the HelpScout platform.

For the payment of subscriptions, the online payment service providers are PayPal and Stripe.

These service providers may have access to certain data concerning you within the strict limit of what is necessary and only in order to carry out the mission entrusted to them by the company SEOPress.

What security measures are in place?

The data controller implements the appropriate technical and organizational measures to guarantee a level of security adapted to the risk.

The controller takes measures to ensure that any natural person acting under the authority of the controller or the processor, who has access to personal data, does not process it, except on the instructions of the controller, unless required to do so.

The existence or not of a data transfer to a country outside the European Union and associated guarantees

The controller carries out transfers of personal data outside the European Union.

The data controller undertakes to ensure that these transfers are carried out:

  • to countries with a so-called adequate level of protection within the meaning of the European data protection authorities or
  • with appropriate guarantees in application of article 46 of the RGDP or
  • in compliance with Article 49 of the GDPR.

Automated decision making

The processing does not provide for fully automated decision-making.

Fate of personal data after death – Right of access, rectification, deletion and data portability

The person affected by processing can define guidelines for the retention, erasure and communication of their personal data after their death. These guidelines can be general or specific.

The person concerned by a processing also benefits from a right of access, opposition, rectification, deletion and, under certain conditions, portability of his personal data. The data subject has the right to withdraw his consent at any time if the consent constitutes the legal basis for the processing.

The request must indicate the surname and first name, e-mail or postal address of the person concerned, and be signed and accompanied by a valid proof of identity.

It can exercise these rights by contacting:

SEOPress Company – Mr. Benjamin Denis – e-mail: [email protected]

Claim

The person concerned by processing has the right to lodge a complaint with the supervisory authority (CNIL).

Client privacy policy

This Policy is made in accordance with the provisions of Law n ° 78-17 of January 6, 1978 (known as the “Data Protection Act” or “LIL”) and of the General Regulations on the Protection of Personal Data (“RGDP”) n ° 2016/679.

What is this policy on the use of personal data?

This policy is addressed to customers of the company SEOPress.

It relates to the processing of personal data that is carried out as part of the subscription to the SEOPress Pro solution.

These treatments are of two different types:

  • There are personal data treatments that the company SEOPress, carries out as data controller (for example for the management of PRO subscriptions, or for the management of support service tickets, etc.);
  • But there are also personal data processing operations that the SEOPress company may be required to carry out as a subcontractor, or cascade subcontracting (for the corrective maintenance of the SEOPress Pro solution) on behalf of the customer.

This policy is therefore divided into two parts and will successively consider the two types of processing of personal data.

Policy on the use of personal data when the company SEOPress acts as data controller

What is a personal data controller?

According to the GDPR, a data controller is the person who, alone or jointly, determines the purposes and means of processing personal data.

As part of the activities relating to the subscription to SEOPress Pro, the SEOPress company carries out certain data processing operations as data controller.

The information on the identity of the controller is as follows:

SEOPress company, SAS with share capital of 1000 euros,
Headquarters: 26, allée de Cantau, 64600 Anglet
Registration with the RCS of Bayonne under the number 843 629 643

The President of SEOPress is Mr. Benjamin Denis.

What data do we collect as a data controller?

Data you provide to us directly
When subscribing to your Pro subscription

Name, first name, email, credit card number, address.

You can update your data directly from your customer area.

Once your subscription has been taken out, you will receive an e-mail containing your username (your e-mail) and a password to access your customer area.

In your customer area

You can update your personal data directly from your customer area.

It is also from your customer area that:

you will find your SEOPress Pro license key
you can join our affiliate program and become a customer finder for SEOPress
you have the possibility to contact us and open a ticket as part of the support service

Data we obtain from third parties

As part of our affiliation program, when you take out your subscription to SEOPress Pro, we can identify that when you browse the internet, you came from a site of a partner of the SEOPress company.

How do we use your personal data?

We use your data for the purposes of:

  • management of your SEOPress Pro subscription
  • management of your customer area
  • management of your activity as a possible affiliate
  • management of your tickets as part of the support service
  • management of our customer relationship
Retention of your data

The personal data being processed are kept by the company SEOPress for a period not exceeding that necessary for the purposes for which they are recorded.

We generally keep your data as long as your subscription is active, then for a period of 5 years.

Exchanges relating to open tickets are kept for 1 year.

Your data as an affiliate is kept for as long as you remain an affiliate, then for a period of 5 years.

The legal bases which allow us to process your personal data

We collect and process your personal data only when this processing is based on a legal basis.

This legal basis is the execution of the contract (the subscription).

For enrollment in the affiliate program, the legal basis is consent.

Who are the recipients of the data?

Except when necessary for the performance of our services, we do not share your data with third parties.

However, you are informed that for the realization of some of our services, we use external service providers (in particular for ticket management, where we work from the Help Scout platform and we use a subcontractor).

For the hosting of your customer space data, we also use a third-party hosting provider (o2switch).

For the payment of subscriptions, the online payment service providers are PayPal and Stripe.

These service providers may have access to certain data concerning you within the strict limit of what is necessary and only in order to carry out the mission entrusted to them by the company SEOPress.

What are the security measures implemented by the company SEOPress?

The SEOPress company implements the appropriate technical and organizational measures in order to guarantee a level of security adapted to the risk.

The SEOPress company takes measures to ensure that any natural person acting under their authority or under that of the subcontractor, who has access to personal data, does not process them, except on the instruction of the SEOPress company, unless to have to.

We implement security measures to protect your data, such as the HTTPS protocol. We regularly monitor our systems for possible vulnerabilities and attacks. However, this does not allow us to fully guarantee the security of your data.

The existence or not of a data transfer to a country outside the European Union and associated guarantees

The SEOPress company may be required to carry out transfers of personal data outside the European Union.

However, SEOPress undertakes to ensure that these transfers are made:

  • to countries with a so-called adequate level of protection within the meaning of the European data protection authorities or
  • with appropriate guarantees in application of article 46 of the RGDP or
  • in compliance with Article 49 of the GDPR.
Automated decision making

The SEOPress company does not carry out automated decision-making.

Fate of personal data after your death
Right of access, rectification, deletion and portability of data

You can set guidelines for the retention, erasure and disclosure of your personal data after your death. These guidelines can be general or specific.

You also have the right to access, oppose, rectify, delete and, under certain conditions, portability of your personal data. You have the right to withdraw your consent at any time if the consent constitutes the legal basis for the processing.

The request must indicate your first and last name, e-mail or postal address, and be signed and accompanied by a valid proof of identity.

It can exercise these rights by contacting:

SEOPress Company – Mr. Benjamin Denis – e-mail: [email protected]

Claim

You have the right to lodge a complaint with the supervisory authority (CNIL)

Policy on the use of personal data when the company SEOPress acts as a subcontractor

What is a personal data processor?

A processor is, according to the GDPR, the person who, alone or jointly, processes personal data on behalf of a controller.

In certain cases, the subcontractor in turn subcontracts all or part of the processing operations to a subcontractor in cascade.

The SEOPress company as a subcontractor or cascading subcontractor

The SEOPress company performs data processing as part of the corrective maintenance of the SEOPress Pro solution.

When the SEOPress company carries out these treatments, it intervenes:

or, as a subcontractor, for your direct account. The website on which SEOPress operates is yours and you are then the data controller;
or, as a cascading subcontractor. The website on which SEOPress operates is your own client’s website. In this case, your client is generally the data controller with regard to the activities of the website and you deal with him as a subcontractor.

In both cases, you are with regard to the company SEOPress, the data controller (the company SEOPress having no direct link with your own client).

Consequently, the SEOPress company can only intervene on the personal data stored on the website, on which the SEOPress Pro solution, subject of corrective maintenance, is installed, on your sole instructions.

What are the treatment instructions you give us?

The purpose of the processing is the corrective maintenance of the SEOPress Pro solution, that is to say the correction of any bugs on a site following the configuration of the solution.

The intervention can also consist of assistance in setting up a feature.

It should be noted that, as part of this maintenance, the company SEOPress does not intervene on the personal data stored on the website. Only a possible consultation of data is carried out if this is necessary.

Your treatment instructions are as follows:

  • Connect to the back office of the website or to the server
  • Make the necessary fixes on the SEOPress plugin
  • Assist in setting up the plugin
  • Delete access data at the end of the maintenance operation

Data retention

Personal access data to the website (or to the server) are kept only for the time necessary to carry out maintenance.

What are your obligations as a Client?

The Client, in his capacity as Data Controller with regard to the company SEOPress, undertakes to comply with all the obligations incumbent on him in application of the Regulations on the protection of Personal Data, including, when it acts as a subcontractor, the instructions given to it by its end customer, and to pass them on to SEOPress without delay.

The Client undertakes to hold SEOPress harmless against any conviction as well as any financial consequences to which it may be exposed as a result of non-compliance with the obligations incumbent on the Client.

What are our obligations as a subcontractor or cascading subcontractor?

SEOPress undertakes to comply with all of the obligations incumbent on it in application of the regulations on the protection of personal data.

These obligations are specified below:

Compliance with processing instructions

The SEOPress company, as a subcontractor, undertakes to strictly comply with your written instructions regarding the use that may be made of Personal data. The company SEOPress refrains, in particular, from carrying out any processing of Personal data, which is not expressly requested within the framework of a written instruction.

Cascading subcontracting

SEOPress does not use any cascading subcontractor, unless expressly authorized by you.

When the SEOPress company uses another subcontractor to carry out specific processing activities on behalf of the professional, the same data protection obligations as those set here are imposed on this other subcontractor by contract, by particularly with regard to providing sufficient guarantees regarding the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the regulations and this policy.

When this other subcontractor does not fulfill its obligations in terms of data protection, the company SEOPress remains fully responsible to you for the performance by the other subcontractor of its obligations.

Duty of aid and assistance

The company SEOPress takes into account the nature of the processing and helps you, through appropriate technical and organizational measures, to fulfill your obligation to respond to the requests submitted to you by the persons concerned in order to exercise their rights provided for in Chapter III. of the GDPR.

The company SEOPress helps you to guarantee compliance with the obligations provided for in Articles 32 to 36, taking into account the nature of the processing and the information at our disposal.

The SEOPress company provides you with all the information necessary to demonstrate compliance with the obligations provided for here.

Audit

You may, at your expense, carry out or have carried out, by any service provider of your choice subject to professional secrecy, during the execution hereof, audits relating to compliance with the obligations of the company SEOPress in terms of processing personal data. This audit right is limited to one per year.

You agree to notify us in writing of any audit assignment with a minimum notice of ten (10) calendar days by informing us of the purpose of the assignment, the name of the expert, the planned duration of the assignment, being specified that this cannot exceed 4 days.

The auditor should cause a minimum of disruption in the activities of SEOPress.

A copy of the audit report prepared by the auditor will be given to each party and will be discussed jointly.

If this audit confirms a failure by the company SEOPress to meet its obligations, the latter will bear the costs of the audit and will implement, at its expense, the necessary corrective measures within thirty (30) working days of from the delivery of the audit report. Except for the above, you bear all costs incurred for audits. If no correction is made within the said period, you may terminate your membership of the platform for fault.

Information obligation

The company SEOPress will inform you as soon as possible, as soon as it becomes aware of it, if, in its opinion, an instruction constitutes a violation of the regulations relating to the protection of personal data.

Obligation of confidentiality

The company SEOPress is held to an obligation of confidentiality and refrains from communicating, free of charge or against payment, personal data to any third party, except for the needs of the services.

The SEOPress company ensures that the persons authorized to process the data undertake to respect confidentiality or are subject to an appropriate obligation of confidentiality.

Notification in case of personal data breach

The SEOPress company undertakes to notify you as soon as possible and, as soon as it becomes aware of it, of any breach or security breach affecting personal data and to provide you with the information necessary to enable you to inform the authority of control and, if necessary, the persons concerned.

Transfers of personal data outside the European Union

The SEOPress company may be required to carry out transfers of personal data outside the European Union.

However, SEOPress undertakes to ensure that these transfers are made:

to countries with a so-called adequate level of protection within the meaning of the European data protection authorities or
with appropriate guarantees in application of article 46 of the RGDP or
in compliance with Article 49 of the GDPR.

Security measures

The SEOPress company implements the appropriate technical and organizational measures in order to guarantee a level of security adapted to the risk.

The SEOPress company takes measures to ensure that any natural person acting under their authority or under that of the subcontractor, who has access to personal data, does not process them, except on the instruction of the SEOPress company, unless to have to.

Processing register

The SEOPress company keeps the subcontracting processing register at your disposal and communicates it on request.

Contact details of the contact person

SEOPress Company – Mr. Benjamin Denis – e-mail: [email protected]

Cookies Policy

What is this Cookies Policy about?

When visiting our site www.seopress.org, cookies (and other tracers) are placed or read on the terminal you use (your computer, mobile or tablet).

This charter explains what types of cookies we use and for what purposes.

We also explain to you what your rights are regarding these cookies and how you can exercise them.

This charter gives you additional information to that which you find at the level of the Cookies banner that you see when you browse our site.

This Cookies Charter is drawn up in accordance with Law No. 78-17 of January 6, 1978 (known as the “Data Protection Act” or “LIL”) and the General Regulations on the Protection of Personal Data (“RGDP”) No. 2016/679.

Who is responsible for this Charter?

The data controller is:
The company SEOPress, SASU with a share capital of 1000 euros, whose head office is located at 26, allée de Cantau, 64600 Anglet, registered with the RCS of Bayonne under the number 843 629 643, whose legal representative is Mr. Benjamin Denis.
The manager can be reached at the following email address: [email protected].

What is a cookie and what is it used for?

The cookie is a tracer. When a user browses a website, he can collect personal information about him.
When the user uses his computer, cookies are managed by your internet browser (Internet Explorer, Firefox, Safari or even Google Chrome).

There are other types of tracers, in addition to cookies (e.g. invisible pixel, fingerprinting, local storage, flash cookie).

Some cookies are internal to the website, others are third-party cookies placed on the site by third-party companies.

For simplicity, we will use in this charter the term “cookies” to refer to different types of tracers.

A cookie can collect different personal data about you, such as the IP address of your computer, the browser used, the date and time of connection, the pages visited on the site, etc.

Generally, five types of cookies can be used on a site:

  • Cookies necessary for the operation of the site
  • Content personalization cookies based on usage
  • Analytical cookies (to measure the audience of the site)
  • Advertising cookies
  • Sharing cookies on social networks

What types of cookies do we use on this website?

The types of cookies we use on the website are:

  • cookies allowing, facilitating the operation of the site
  • content personalization cookies
  • audience measurement cookies. We use tracers belonging to Google Analytics. Their policy can be viewed at this link.
  • sharing cookies on social networks. We use tracers belonging to Twitter, Youtube and Google. Their policy can be viewed on the following links:
    https://help.twitter.com/fr/rules-and-policies/twitter-cookies
    https://policies.google.com/privacy?hl=fr&gl=fr
  • affiliate cookies to the SEOPress solution or to solutions from our partners. These cookies make it possible to identify the customers brought to SEOPress by affiliates and those brought by SEOPress to partners. The list of affiliates and partners is communicated on request.
  • cart reminder cookies

What are your rights with regard to cookies?

In accordance with article 82 of the Data Protection Act of January 6, 1978, the Internet user is informed of the processing of personal data carried out through cookies.

This charter fulfills this information obligation.

In addition, for cookies requiring the consent of the Internet user, the consent is collected when a Cookie banner appears on the website.
As long as the internet user has not been informed and has given their express consent, this type of cookie is not placed or read on their device.
Consent is requested for each type of cookie (by purpose).
The list of third-party cookie providers is given when consent is obtained.
The user has the option to delay his choice and decide later. No cookie is stored until consent is given.
The user has the possibility of refusing the deposit of these cookies.
He can withdraw his consent at any time and as easily as he has given it.
The cookies placed have a maximum lifespan of 13 months. At the end of this period, consent is again requested.

The internet user is informed that he can deactivate cookies by configuring his internet browser:
If the user wishes to delete the cookies saved on his terminal and configure his browser to refuse cookies, he can do so via the preferences of his internet browser.

These navigation options relating to cookies are usually found in the “Options”, “Preferences” or “Tools” menus of the browser.

To find out more about the rules applicable to cookies, Internet users can consult the following links:
https://www.cnil.fr/fr/cookies-et-autres-traceurs-la-cnil-publie-de-nouvelles-lignes-directrices
https://www.legifrance.gouv.fr/affichTexte.do?cidTexte=JORFTEXT000038783337

Fate of personal data after death – Right of access, rectification, deletion and portability of data

The data subject can define directives relating to the storage, erasure and communication of their personal data after their death. These guidelines can be general or specific.

The data subject also has the right to access, oppose, rectify, delete and, under certain conditions, the portability of their personal data. The data subject has the right to withdraw his consent at any time if consent constitutes the legal basis for processing.

The request must indicate the surname and first name, e-mail or postal address, of the person concerned, and be signed and accompanied by a valid proof of identity.

It can exercise these rights by contacting the owner of the site, at the following email address: [email protected].

The data subject has the right to lodge a complaint with the supervisory authority (CNIL).